Connecting the Cisco IOS Voice Gateway to CUCM via SIP has been the preferred way to do it in the past couple of years.
The slowly dying H323 protocol (ISDN based) is not being developed anymore while SIP (HTTP based) became the industry standard for VoIP. So whenever PSTN connection is implemented via an IOS Voice Gateway, the choice should be really between SIP & MGCP.
This is how it’s done, step by step, using SIP.
Continue reading Cisco SIP Gateway configuration: The Ultimate Guide
And why should you punch it in the face?
To be honest, mostly revenge…
Because one-way audio and no audio problems hurt.
Really bad.
Especially when they hit you by surprise, as they usually do.
Prime Collaboration Assurance deployments (PCA) became very popular since Cisco has started giving it away for free (standard version) with new orders. It is indeed a great tool for those who are willing to make the effort and make it so.
Are you?
Continue reading 5 Steps to ace Prime Collaboration Assurance deployment
UCCX 11 has been around for a while now. 
And yet, some of us are deliberately
ignoring it,
and for a good reason. Continue reading 4 New features for UCCX 11 & a huge one for UCCX 11.5
After discussing version 11.5 of IM&P and CUCM its Unity Connection 11.5 turn.
Although no records were broken with the number of new features, there are definitely some new exiting ones. Here is a sneak peek of what Unity Connection 11.5 has to offer. Continue reading Essential CSR 11.5 features. Part III- Unity Connection is in the mix
After we picked in the IM&P new features the stage is ready for the main event.
CUCM 11.5 is available and it comes with some nice tweaks. Here are few. Continue reading Essential CSR 11.5 features. Part II – CUCM 11.5 in the spotlight
CSR 11.5 is at our doorsteps and along with it some new exciting features.
The major categories that Cisco put its weight on are still user experience and ease of management and there are some good news to come with it. Continue reading Essential CSR 11.5 features. Part I