Cisco CUBE HA is becoming more prevalent with the CSR1000 or vCUBE, therefore with its popularity, learning how to configure Cisco CUBE HA has become an essential skill that UC engineers should have.Continue reading How To Properly Configure Cisco CUBE HA
You get a call from a user stating that they have experienced poor voice quality issues with their Cisco IP phone.
Your mind goes numb, your palms get sweaty, and your eyes glaze over. What do you do? Where do you start? It’s so much easier to deal with problems where something stops working completely, rather than trying to resolve an intermittent fault such as bad voice quality.
Why are poor voice quality issues so difficult to tackle?
It’s usually because there is a myriad of different causes, and the methodology to investigate those causes is not always readily or intuitively clear. For voice troubleshooters, it is important to have a battle plan in place to quickly zero in on causes of voice degradation and to diagnose, identify, and resolve them as quickly as possible.
This article will focus on this battle plan so that you can identify the problem quickly, and determine the first troubleshooting steps, which are often the most difficult to decide upon.
Hey UC Pros! The need to interoperate across organizational and logical borders with different numbering requirements exists since the very beginning of the digital telephony.
Whether you interconnect with a SIP ITSP or your own legacy PBX, you will likely need to manipulate digits you exchange on both ends.
In Cisco IOS (and IOS-XE later) running either CUBE or Voice Gateway, Voice Translation Rules and Profiles come to a play to help you get things done.
In this article, we are going to demonstrate how this powerful feature works in general and how it applies to most common interoperability scenarios in real UC world.
Let’s begin.Continue reading Cisco Voice Translation Rules. The Only Guide You’ll Ever Need.